Frequently Asked Questions

• General Questions
• Using DocFind
• Specialties
• Coverage/Health Plan Questions
• How Aetna pays out-of-network benefits
• Directory Questions
• Enrollment FAQs
• Important Information about Laboratory Services
• Information to help you find the right behavioral health provider for the services you need

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Plan Information
If you are an Aetna member and would like specific information about your plan, log in to Aetna Navigator to access your personalized, member self service website. For generic plan definitions, click on one of the links below:

• Medical Plan Grid
• Information About Aexcel®
  
• Dental Plan Grid
• Other Offerings

Additional Information

• Provider Compensation

Provider Specialty Definitions

Glossary